BuckleyBrown Awards
BuckleyBrown Awards

ESTAS

The ESTAS is a completely independent award scheme which highlights Estate & Letting agents providing high quality service based on research conducted with sellers, buyers, tenants and landlords in the UK. Winning an Esta demonstrates our commitment to the highest standards of customer service as the awards are voted for by you – our clients. Each year an audience of some 1,000 guests gathers at the Grosvenor House Hotel in London to watch the annual ceremony. This is an occasion to remember in itself and is presented by the UK’s favourite TV property presenter Phil Spencer.




Sunday Times & The Times Estate Agency of The Year

The Estate Agency of the Year Awards in association with The Sunday Times & The Times, sponsored by Zoopla is the longest running and most highly regarded awards event in the real estate industry, known to some as the property ‘Oscars’. Award winners were decided following a rigorous and thorough judging process by a panel of industry experts, beginning with an assessment of entry submissions. The judges then conducted an extensive review of the entrants, including over 150 hours of telephone interviews and independent mystery shopping exercises. The judging process was overseen by The Property Ombudsman.


Judges Comments

2015 Silver Best Newcomer in the UK

"Buckley Brown is a traditional agency with a modern twist. It has already won local recognition for its outstanding customer service in a local awards scheme in which it competed against a number of well known high street brands. There are plans to expand the business into the lettings arena early next year, and the panel is in no doubt that this will add to BuckleyBrown’s success."


2016 Silver Best Single Office in Midlands

"The marketing plan is proven and clearly shows the clients their service delivery objectives, with the result that vendors fully understand the selling process. The focus on communication extends to every area of the business so there is an impressive level of honesty and transparency throughout, from the directors to the junior staff."

BuckleyBrown Estate Agency of The Year 2015

Jon Brown & Morgan Panting with Matt Dawson at the 2015 Awards

BuckleyBrown Estate Agency of The Year 2016

Jon Brown & Megan Booth with Martin Kemp at the 2016 Awards


British Property Awards

The British Property Awards is to highlight and reward excellence within the UK residential property sector at a local level. They consider a broad spectrum of criteria during the judging process, criteria which often goes unseen by clients, taking a purposeful step away from the traditional model of merely relying on client reviews from successful sales. In total they judge agencies against a set of 25 criteria, with each criteria being weighted differently. They believe that they provide the most comprehensive awards in the sector.

BuckleyBrown British Property Award 2015
BuckleyBrown British Property Award 2016
BuckleyBrown Awards
BuckleyBrown Awards

EA Masters 'Best Estate Agent Guide'

We achieved the high performance standards necessary to be rated as among the top 5% of branches in the country and is listed in the Best Estate Agent Guide. Ranked as 10th in the UK for Best Sales & Lettings Agent. It was determined which branches were worthy of being called a ‘best estate agent’ for the Best Estate Agent Guide following a rigorous and thorough assessment of 25,000 estate and letting agency branches. Each branch was scored against a unique set of performance and customer service criteria, using a combination of data analysis and mystery shopping. Performance was monitored over a 12 month period.

BuckleyBrown Awards